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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC500 Series Card Printer/Encoders User Guide (Rev. 6.0)
220
Cleaning the Platen and Card Feed Rollers
Caution: Clean the black, rubber Platen Roller and all of the gray (or black), rubber
Card Feed Rollers within the Printer approximately every 2,000-3,000 prints, depending on
the cleanliness of the card stock or the environment in which the Printer is located. Clean if
the Rollers appear dirty to prevent card jams and maintain the best print quality.
with the Printer power ON, use the following steps to clean the Rollers:
Steps
Procedure
1 Open the Printer's Top Cover and Print Station.
Caution: Do not remove blank cards, print Ribbon or the Card
Cleaning Cartridge from the Printer for this procedure.
2 Get a Cleaning Card from the Printer Cleaning Kit and remove its adhesive
backing paper.
3 with the Card Hopper Door closed, insert the Cleaning Card into the Exception
Card Slot until the card stops.
Caution: Be sure to insert the card so that the longest end of the card
is inserted first with the sticky side facing down.
4
Press the Printer's FORWARD softkey button several times to feed the
Cleaning Card all the way through the Printer.
5 a. Repeat this cleaning procedure if additional cleaning is necessary.
b. Once the Rollers are clean, close the Print Station and Top Cover.