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DTC500 Series Card Printer/Encoders User Guide (Rev. 6.0)
231
Resolving the DRAM Memory Error
Symptom: An error has occurred in the removable Memory Module (SIMM).
Step Procedure
1 Reboot the Printer.
2 If the problem persists, remove the rear cover and ensure that the SIMM
(080229) is seated properly.
3 If the Memory Module is not seated properly, remove the memory simm and
reinstall.
4 If the installation appears correct and the error persists, the SIMM (080229) on
the Main Print Board will need to be replaced.
Resolving the RAM Memory Error
Symptom: An error has occurred in the permanent circuit memory.
Step Procedure
1 Reboot the Printer.
2 If the problem persists, the Main Board will need to be replaced. Contact
Technical Support.
3 As an alternative to replacing the Main Print Board, the chip U17 (080229) can
be replaced. (Note: Fargo recommends that only a qualified electronics
technician perform this procedure.)
Resolving the FPGA Error
Symptom: An unexpected hardware error has occurred.
Step Procedure
1 Reboot the Printer.
2 If the problem persists, the Main Board will need to be replaced. Contact
Technical Support.
3 As an alternative to replacing the Main Print Board, the chip U2 (080066) can be
replaced. (Note: Fargo recommends that only a qualified electronics technician
perform this procedure.)