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DTC400 Card Printer/Encoder User Guide (Rev. 2.6)
4-12
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
• Symptom: Printer RFID Sensor does not detect a recognizable signal from
the Ribbon.
• Printer Error State: The Ribbon tag information is corrupted or incorrect.
• LCD Error Display: Ribbon RFID Error
• Driver Monitor Error Display: Ribbon RFID Error
2 Replace the Print Ribbon RFID Sensor.
a. Replace the Print Ribbon RFID Sensor.
b. Press on the Resume button.
c. If the error continues, replace the Printer Main Board.