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User-friendly documentation – verified quality Introduction
1.5 User-friendly documentation – verified
quality
As part of its efforts to further improve the information provided for users, the
editorial department responsible for this manual has been independently
audited to verify its high standards of quality of the documentation.
This audit was carried out by TÜV PRODUCT SERVICE GmbH. The following
aspects were investigated:
– General comprehensibility
– User-friendliness
– Occupational hygiene and safety for the users
– Safety of the application and observance of the relevant
regulations, standards and guidelines
– Environmental protection
– Layout, realization, readability
– Conformity with the product
– Accuracy and completeness of the contents
The criteria for the audit were developed in a joint project between
TÜV PRODUCT SERVICE GmbH and
tekom, Gesellschaft für technische Kommunikation e.V.
The DOCcert seal provides visible
evidence of the successful completion
of the audit.