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2-9801/2-9802
Models 2-9801/2-9802
15356110 (Rev. 0, E/S)
98-48
Printed in China
P.O. Box 1976, Indianapolis, IN 46206
© 1998 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
GENERAL PRODUCT CARE
To keep your answerer working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the answerer.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship it at a later date.
INSTALLATION
SETUP
RECORDING THE OUTGOING ANNOUNCEMENT
Before using your new answerer you should record an outgoing announcement.
This is the announcement that the callers will hear when the system answers a call.
ANSWERER OPERATION
VOLUME/ON OFF CONTROL
• Use the volume control to adjust the volume to LO or HI.
• Use the volume control to turn the answer on or off. When the volume is in the
OFF position, the answerer is off.
MESSAGE PLAYBACK
Your answerer has been programmed to automatically answer after the fourth ring.
If your answerer has recorded incoming messages, the MESSAGES indicator will
flash once for each message received followed by a brief pause.
• Press and release the PLAY/STOP button to play messages (use VOLUME
control to adjust speaker volume). The answerer plays all messages, automati-
cally resets, and is ready to record new messages over the old messages on the
tape. To begin recording new messages over old messages at the beginning of
the tape, see "Clearing New Messages from the Tape" below.
To stop playback:
• Press the PLAY/STOP button again.
To repeat playback:
• Press the PLAY/STOP button again after the answerer is idle.
TAPE FULL
When the tape is full, the MESSAGES indicator flashes rapidly and the unit answers
on the tenth ring. Enter the security code (located on the bottom of the unit) and
messages play automatically. Enter the security code again to listen to messages
again. If the caller does not enter the security code within ten seconds, the unit
hangs up. After you play messages and hang up, the answerer resets and new
messages will be recorded over the messages you already played.
CLEARING THE MESSAGES FROM THE TAPE
Press the PLAY/STOP button to play messages and return the tape to the begin-
ning. The messages indicator light stops blinking. New incoming messages will
record over existing messages on the tape. The messages are automatically
cleared, but you can press PLAY/STOP to hear the messages again until an
incoming call records over them.
CALL SCREENING
You can screen incoming calls by listening as the caller leaves a message and
picking up the phone when you know who it is.
IMPORTANT: Press any button or turn the volume to OFF to stop the an-
HEAD
PRESSURE
ROLLER
CAPSTAN
CLEANING THE TAPE MECHANISM
These parts should be cleaned periodically in the
following manner:
1. Remove the cassette from the answerer.
2. Clean the head surfaces, pressure rollers and
capstans with a cotton swab. If these surfaces
are extremely dirty, dampen the cotton swab
with alcohol.
WARNING:
TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE EXCLAMATI
O
POINT WITHIN T
H
TRIANGLE IS
A
WARNING SI
G
ALERTING YOU
O
IMPORTAN
T
INSTRUCTION
S
ACCOMPANYIN
THE PRODUC
T
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER-
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
Use the steps below to connect your new
answerer for proper operation. Make sure
you have a modular telephone jack and a
standard AC electrical outlet near the place
you have chosen to install your answerer.
When recording the announcement you should
be about six inches from the unit, and should
eliminate as much background noise as possible.
1. Prepare your announcement.
Sample Announcement: Hi, this is (use your
name here), I can't answer the phone right now, so
please leave your name, number and a brief message
after the tone, and I'll get back to you. Thanks.
2. Hold down the ANNOUNCE button. Begin
recording after the tone.
3. Release the ANNOUNCE button when you
finish the announcement.
To review the outgoing announcement, press and
release the ANNOUNCE button.
We bring good things to life.
Single Microcassette Answerer
User‘s Guide
2
MESSAGES INDICATOR
MESSAGES indicator is on — Answerer is on and
there are no messages.
MESSAGES indicator is flashing — Number of
flashes indicates number of messages. You need to
reset the tape by playing messages to stop the
flashing.
MESSAGES Indicator is off — Answerer is off, but
you might still have messages.
MESSAGES indicator is flashing rapidly — Indicates
no valid outgoing announcement, or that the tape is
full. Re-record your outgoing announcement.
4
5
1
1. Remove door by lifting it from the back edge.
2. Insert the cassette tape with side ”A” facing up.
3. Connect your telephone’s line cord into the jack marked FROM TELEPHONE on
the back of the unit. (You don’t have to connect your telephone for the answerer
to record incoming messages.)
4. Plug the answerer’s telephone line cord into a modular wall jack.
5. Plug the power supply cord into an AC power outlet.
FCC REGISTRATION INFORMATION
Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance
with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still
have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of
the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
SERVICE
FCC requires this product to be serviced only by the manufacturer or its authorized service agents.
In accordance with FCC requirements, changes or modifications not expressly approved by
Thomson Consumer Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, call Consumer Information, 1-800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the date this product was
purchased or received as a gift. This information will be valuable if service should be required
during the warranty period.
Purchase date_______________________ Name of store ______________________________
REMOTE OPERATION
You can access your answerer from another location by using a touch-tone phone
to enter your security code (located on the bottom of the unit). Listen to messages,
which automatically clears messages from the tape, and new messages will be
recorded over old messages.
Be aware that remote functions do not work with rotary, or push button pulse-
dialing phones.
REMOTE MESSAGE PLAYBACK WHEN THE TAPE IS FULL
If the tape is full, unit will answer after the tenth ring. To access your messages, you
need to do the following:
1. Enter the six-digit security code.
• The answerer rewinds the tape and plays messages; then it beeps three
times when finished.
2 After listening to messages, you can do the following:
• Enter the six-digit security code again to review messages.
• Hang up to reset the answerer.
swerer from recording your conversation.
NOTE: When answerer is rewinding and preparing to play messages remotely
or preparing to record messages the caller will hear a series of short beeps to
let the user know the machine is working .
MIC
VOL OFF
ANNOUNCE
MESSAGES
STOP
PLAY
ANNOUNCE button
MESSAGES indicator
REMOTE MESSAGE PLAYBACK
To play messages from a remote location:
1. Dial phone number of answerer.
2. Enter the six-digit security code after the beep. The answerer beeps once, then
rewinds to the beginning of the messages and plays them.
The answerer beeps three times when finished, meaning that you have 10
seconds to play messages again or hang up. Do one of the following:
• Enter the six-digit security code again to review messages.
• Hang up to reset the answerer, which means new messages will be recorded
over old messages.
FROM
TELEPHONE
3
STOP
PLAY
A
MC-30
MICROCASSETTE
TM
0
5
10
SOLUTIONS
PROBLEM
Unit doesn’t function when
buttons are pressed
• Make sure AC power adapter is
plugged in to a working outlet.
Unit doesn’t function, but it
beeps and MESSAGES
indicator flashes
• Replace tape and unplug AC power
adapter; then plug in again to reset
the unit.
• Re-record the outgoing announcement.
(Make sure the tape is inserted before
plugging in AC power.)
• Be sure to record all of the announce-
ment before releasing the OGA button.
Outgoing announcement keeps
getting cut off
• Turn up the VOLUME.
• Clean the tape mechanism.
Sound level of messages played
back is low
• Make sure the commands are given
from a touch-tone, push-button phone.
Remote functions do not operate
or respond to remote commands
• Make sure answerer is on.
• Make sure tape is properly seated.
• Make sure tape isn’t damaged.
• Make sure outgoing announcement
is recorded properly.
Unit doesn’t record incoming
messages
Unit has operator recording(s) or
dial tone(s) recorded on tape
• Caller has hung up without leaving a
message.
TROUBLESHOOTING TIPS