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❏ Cannot receive using Error Correction Mode (ECM)?
• Does the other party’s fax support ECM?
Some fax units do not support ECM transmission. If the other party’s fax
does not support ECM, the document is sent in the normal mode without
error checking.
• Is your FAXPHONE set for ECM receiving?
ECM receiving can be turned off and on. Check the current setting.
See p. 77.
❏ Nothing prints?
• Did you remove the orange tape from the BJ cartridge before you
installed it in the FAXPHONE?
Be sure to remove the orange tape from the BJ cartridge before you
install it in the FAXPHONE. See p. 10.
Make sure the BJ cartridge is installed correctly. See pp. 10 and 11.
Clean the print head several times. See p. 90.
Try another BJ cartridge.
❏ Are the images you print blotched or uneven?
• Are you using ECM sending/receiving?
ECM sending/receiving should eliminate such problems. However, if the
telephone lines are in poor condition, you may have to try again.
• How is the quality of the other party’s fax?
Remember, the sending fax usually determines document quality. Be sure
the other party’s back of top cover and scanning glass are clean.
TELEPHONE
❏ Cannot dial?
• Is the telephone line connected to the FAXPHONE?
Be sure the telephone line is correctly connected to the FAXPHONE.
See p. 13.
• Is the FAXPHONE set for the type of telephone line in use (pulse/tone)?
If you have a pulse line, be sure the FAXPHONE is set for pulse dialing.
If you are not sure what type of line you have, contact your local
telephone company. See p. 14.
❏ Does the phone disconnect while you are talking on the line?
• Is “AnsMode” displayed on the LCD?
If “AnsMode“ is displayed on the LCD, press [RECEIVE MODE] to
select a different mode. The “Ans. Machine Mode” should only be on
when an answering machine is connected, turned on, and ready to take
messages from telephone callers.