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7. Troubleshooting
7.1 Resetting your device to Factory Defaults
If you need to reset your device to the factory default settings for any reason please follow the
process below:
WARNING!!!
Please be aware any information currently on the device will be permanently erased by following
this procedure.
1. Go to applications screen and touch the settings button.
2. Touch the Backup & Reset option.
3. Select Factory data reset.
4. Leave the erase SD card option unticked and touch Reset tablet.
5. Touch erase everything.
6. The unit will now reset itself back to factory reset and any previous information/data will have
been permanently erased.
7.2 Getting further help and support
Please see our support site below for further help and support with your device including how to
install software updates if available and much more:
http://www.hannspree.com/
NOTE: Some of the applications downloaded from Play Store or produced by other third party are not fully
supported on this device.