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Print cartridge may be defective
To determine if a cartridge is defective do the following:
1. Remove black cartridge and then close cartridge door.
2. Try printing a document.
3. If you get the defective cartridge message again and the On button light blinks quickly,
the tri-color cartridge should be replaced. If the On light does not blink, replace the
black cartridge.
4. Close cartridge door.
5. Try printing a document.
6. If you are still seeing the defective cartridge error message, replace the black
cartridge.
Prepare the trays
Open output tray
▲ Output tray must be open to begin printing.
Close cartridge door
▲ Cartridge door must be closed to begin printing.
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Chapter 6
34 Solve a problem
Solve a problem