Filter
Top Products
hp photosmart 1215/1115 color printer
troubleshooting
32
If the connection between your Windows PC and your HP PhotoSmart
printer has been lost, a warning message appears on your computer
screen.
• The computer might not be plugged into the printer or the power
source. Try checking the printer’s power and computer cables.
• Using hubs or docking stations that can have multiple devices
connected to them can temporarily break the connection to the printer
while the other devices are being accessed. Wait until the other
device is no longer being accessed, or try connecting the printer
directly to the computer.
Your Windows Taskbar will display the Yellow Caution icon whenever a
connection is broken.
• Click the icon and select Connect to try to re-establish a connection.
Note: If you want the connection to remain broken, click Cancel. When
you are ready to re-connect, click the Taskbar icon and select
Connect.
Additional messages will appear while the computer tries to establish the
connection to the printer. When this is finished, one of the following
messages will appear:
• Found hp photosmart printer - Printing and card access are now
available.
• Can not find the hp photosmart printer - Printing may be available but
card access is NOT available.