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The error message 'there is a problem with the print cartridges' appears
The Print Cartridge Status light comes on when one or both of the print cartridges
is low on ink.
The light flashes when one or both of the print cartridges is improperly installed or
malfunctioning.
For instructions about correcting the problem, see printer lights are on or flashing.
12.11 Printer lights are on or flashing
What the lights indicate
The printer lights indicate the printer status.
Power light is flashing
The printer is preparing to print.
The light stops flashing when the printer has received all data.
Resume light is flashing
Follow these instructions to clear a paper jam.
Print cartridge status light is on or flashing
Check to see if a print cartridge is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge.
If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge
Status light remains on, turn off, then turn on the printer.
Verify that the correct print cartridges are installed.
If you were printing a borderless document when the light started flashing, follow
these guidelines.
Otherwise, follow these steps:
1. Open the printer's top cover, remove the black or photo print cartridge, then
close the cover.
2. Do one of the following:
•
If the light is flashing
: Open the top cover, replace the print cartridge you
removed, then remove the tri-color print cartridge. Go to step 3.
•
If the light is off
: There is a problem with the print cartridge you removed.
Go to step 3.
HP Deskjet 6600 series printer User's Guide
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