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Service and Support
Offerings
(HP Care
Pack Services)
Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years (Electronic)
U4512E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years (Electronic)
U4513E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years
(Electronic)
U4514E
O/S and Hardware Installation
Hardware Installation (Electronic)
U4522E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays. (Electronic)
U4523E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays. (Electronic)
U4524E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
U4525E
Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
U6308E
Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
U8330E
NOTE:
For more information, customer/resellers can contact
http://www.hp.com/services/carepack
QuickSpecs
HP ProLiant ML350 Generation 4p
Options
DA - 12199 Worldwide QuickSpecs — Version 29 — 11.14.2006
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