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Telephone Number Setup Menu
Note: These menus are available, however, the function of calling out to report a
system failure is normally handled by the Service Focal Point application running
on the HMC.
Use this menu to set or change the telephone numbers for reporting a system failure.
Telephone Number Setup Menu
1. Service Center Telephone Number:
Currently Unassigned
2. Customer Administration Center Telephone Number:
Currently Unassigned
3. Digital Pager Telephone Number:
Currently Unassigned
4. Customer Voice Telephone Number:
Currently Unassigned
5. Customer System Telephone Number:
Currently Unassigned
98. Return to Previous Menu
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v Service Center Telephone Number is the number of the service center computer.
The service center usually includes a computer that takes calls from servers with
call-out capability. This computer is referred to as the
catcher
. The catcher expects
messages in a specific format to which the service processor conforms.
For more information about the format and catcher computers, refer to the readme
file in the AIX /usr/samples/syscatch directory. Contact your service provider for the
correct service center telephone number to enter. Until you have that number, leave
this field unassigned.
v Customer Administration Center Telephone Number is the number of the System
Administration Center computer (catcher) that receives problem calls from servers.
Contact your system administrator for the correct telephone number to enter here.
Until you have that number, leave this field unassigned.
v Digital Pager Telephone Number is the number for a numeric pager carried by
someone who responds to problem calls from your system. Contact your
administration center representative for the correct telephone number to enter. For
test purposes, use a test number, which you can change later (see the note on page
67).
Note: If the system is running in Partition mode, call-out is disabled. However, if the
system is booted in Full System Partition mode, at least one of the preceding
three telephone numbers must be assigned in order for the call-out test to
complete successfully.
Chapter 3. Using the Service Processor 55