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Setup Action
Setup and Installation CD won’t start. v Be sure the server is supported; all Eservers with a startable
(bootable) CD-ROM drive are supported.
v If the startup (boot) sequence settings have been altered, be sure
the CD-ROM is first in the boot sequence.
v If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
ServeRAID program cannot view all installed
drives - or - cannot install NOS.
v Be sure there are no duplicate SCSI IDs or IRQ assignments.
v Be sure that the hard disk drive is connected properly.
The Operating System Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won’t start your NOS CD. Be sure the NOS CD you have is supported by ServerGuide. See the
Setup and Installation CD label for a list of NOS versions supported.
Can’t install NOS - option is grayed out. Either there is no logical drive defined (ServeRAID systems) or the
ServerGuide system partition is not present. Run the setup and
configuration program.
Setup Action
Setup and Installation CD won’t start. v Be sure the server is supported; all Eservers with a startable
(bootable) CD-ROM drive are supported.
v If the startup (boot) sequence settings have been altered, be sure
the CD-ROM is first in the boot sequence.
v If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
ServeRAID program cannot view all installed
drives - or - cannot install NOS.
v Be sure there are no duplicate SCSI IDs or IRQ assignments.
v Be sure that the hard disk drive is connected properly.
The Operating System Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won’t start your NOS CD. Be sure the NOS CD you have is supported by ServerGuide. See the
Setup and Installation CD label for a list of NOS versions supported.
Can’t install NOS - option is grayed out. Either there is no logical drive defined (ServeRAID systems) or the
ServerGuide system partition is not present. Run the setup and
configuration program.
TechConnect CD Action
Can’t start TechConnect CD. Be sure you’re starting the CD on a system with Microsoft Windows
installed.
Can’t view publications from TechConnect
CD, or text is unreadable.
Be sure you have the Adobe reader installed (available from the
TechConnect CD).
Diskette Factory CD Action
Get “time out” or “Unknown host” errors Be sure you have access to the Internet through FTP directly.
Symptom-to-FRU index 109