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IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 42
IBM Storage Systems Copyright © 2005 by International Business Machines Corporation
Problem Area Start with this information
External network communication Check that the external network Ethernet cables are correctly
connected to the servers.
Check that other systems are able to communicate on the
network?
• If other systems are experiencing network problems
the problem is external to the DR550
• If the DR550 SMB is the only system that is failing start
with the pSeries 520 Guide to Removing, Replacing
and Installing Parts SA38-0638-00. See the next table
for other sources of information.
P5 520 service request number or
other server problem indications.
pSeries Diagnostic Information for Multiple BUS Systems
SA38-0509.
Examine the system run-time error log. See
Viewing the AIX
runtime error log
on page 44.
P5 520 The following books are available from
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base
DR550 SAN; 2005-H08 Switch
problems
IBM TotalStorage SAN Switch 2005 Model H08 and H16
Installation, Service and User’s Guide (GC26-7629)
See the next table for other sources of information.
AIX AIX 5L for Power V5.2 Documentation CD LCD4-1144.
See the next table for specific pointers to PDF files on this CD.
Tivoli Storage Manager Tivoli Storage Manager for AIX Manuals available at
http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerforAIX5.2.2.html
Tivoli Storage Manager for Client Manuals available at
http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html