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5. Document Experiences, Problems, and Solutions From the Pilot Project
The most important item of the pilot project is the documentation of the administrator’s and end users’
feedback. It is vital that feedback be gathered from the very beginning all the way through the end of the
pilot project. Feedback should be shared by conducting meetings with key players in the pilot project as
well as placing it in a discussion database which will serve as a knowledge base of issues and errors and
their solutions for future use. You should also document any suggestions you may receive and modify
the installation plan when appropriate.
This information is very important to the success of the next phase of the implementation project. It
allows you to avoid making the same mistakes twice. The information should be as detailed as possible.
It should include the problem, its solution, and any and all steps along the way. This level of detail will
be a key factor in smoothing your Domino installation plan and provide a better chance of success and
greater end user satisfaction with the overall process.
6. Create an Install Plan for the Network Infrastructure
Planning the network infrastructure is an important part of the Domino Server installation process. With
an incorrectly configured network, many unpredictable results can occur. When forming the network
infrastructure plan, you should take into consideration some of the following items:
Ÿ Existing servers, network hardware, and applications
Ÿ Obtaining static TCP/IP addresses
Ÿ Domain Name Server (DNS) configuration
Ÿ Bandwidth considerations for Local Area Network (LAN) connections
Ÿ Bandwidth considerations for Wide Area Network (WAN) connections
Ÿ Internet domain name registration and fees
Ÿ Internet Service Provider (ISP) registration and service fees
Ÿ Routers, switches, and hubs configurations
Ÿ Firewall installation and configuration
Ÿ Proxy server configuration
Ÿ Remote dial in access
Ÿ Physical security of the equipment
Ÿ Disaster recovery and documentation
Be sure to designate one or more project leaders for this phase of the Domino implementation. These
leaders should be responsible for:
Ÿ Coordinating the schedule
Ÿ Setup and monitor installation or modifications of the network
Ÿ Notifying users and management of any network modifications and its effect on them
Ÿ Capture knowledge and share it through best practices
Lotus Domino Server R5 Implementation Guide June 18, 2001
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