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16 Hardware Maintenance Manual: xSeries 330
Warning This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Test Specific String
This is additional information that you can use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Help and return to where you left
off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
3. Type in the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c. If you run the diagnostic programs with no mouse attached to the server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB hub test
only if there are no USB devices attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 3 on page
17.
To view the test log: