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Warranty Information
The following warranty information pertains to equipment that is installed in the United States
only. For equipment installed in countries other than the United States, the terms and conditions
of the new equipment warranty will be provided by the Kodak company in the country in which
the sale is finalized, or by a Kodak-appointed distributor in those countries where Kodak does
not have direct sales representation.
Warranty Period
Kodak warrants new equipment to function properly for 90 days from the date of initial
installation. This warranty covers the purchaser of this equipment as well as anyone else who
owns it during the warranty period.
Warranty Repair Coverage
If this equipment does not function properly during the warranty period, a Kodak Customer
Equipment Services Field Engineer will repair the equipment without charge during Kodak’s
normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday through Friday). Such repair
service will include any adjustments and/or replacement of parts required to maintain your
equipment in good working order. Supply items are billed as required.
Off-hours services are available at overtime rates.
How to Obtain Service
For technical support, service, repair and fuse replacement information, contact Eastman Kodak
Company’s Technical Assistance Center at 1-800-822-1414.
Limitations
Warranty Service is limited to areas within Kodak’s established marketing centers in the
contiguous United States, the island of Oahu in Hawaii, and certain areas of Alaska.
This warranty does not cover circumstances beyond Kodak’s control; service or parts for any
attachments, accessories, or alterations not marketed by Kodak, nor to correct problems
resulting from their use.
Damaged caused by failure to meet electrical specifications in this manual will not be covered
under the warranty or service agreement claim.
Damage to the imaging shoe as a result of customer misuse or abuse will not be covered under
the warranty or service agreement claim. Do not use sharp objects to clear paper in this area.
Kodak makes no other warranties, express, implied or of merchantability, for this
equipment.
Repair or replacement without charge is Kodak’s only obligation under this warranty. Kodak will
not be responsible for any consequential or incidental damages resulting from the sale, use or
improper functioning of this equipment, even if loss or damage is caused by the negligence or
other fault of Kodak.
Such damages, for which Kodak will not be responsible, include, but are not limited to, loss of
revenue of profit, downtime costs, loss of use of the equipment, cost of any substitute
equipment, facilities or services or claims of your customers for such damages.
This limitation of liability will not apply to claims for injury to persons or damage to property
caused by the sole negligence or fault of Kodak or by persons under its direction or control.
Kodak Service Agreements
For information on Kodak Service Agreements, call Kodak Service Marketing Operations
at 1-800-645-6325.