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Diagnostics and Troubleshooting
September 2000 5-19
923 An error occurred during the
loading of a printer. Please
check to make sure the file
chosen was of the correct
type and/or format.
An error occurred during the
loading of a printer.
Check that the file chosen was of
the correct format or type.
924 No printer loaded. The operator has not yet opened
a printer.
Open a printer.
941 The height and width values
do not agree with the size of
the target file.
The specified size does not match
the file size.
Enter the correct file size.
942 Unable to configure
densitometer. Densitometer
configuration file may be
corrupt or lost.
The file CalDevDensGen2.cfg is
corrupt or lost.
Restart the application. If problem
continues, call for service.
1003 Unable to load default
configuration file:_filename_.
The default configuration file was
deleted or renamed or moved.
Restore the file manually or
reinstall the software.
1004 Unable to set values
in new configuration file.
An internal error occurred with the
software.
Restart the application.
1005 Unable to save configuration
file:_filename_.
The system is trying to save a file
but there is not enough disk
space.
Remove any unnecessary files to
increase free disk space.
1006 Configuration file field:_field_
is invalid.
The user manually edited a field
in a configuration file and entered
an incorrect value.
• Manually enter the correct
value.
• Reinstall the application.
1007 Unable to remove
directory:_directory_.
User does not have update
authority on the directory.
Verify that the user has authority
on the directory.
1101 Density DMIN/DMAX points
are invalid.
Density points are invalid. Reread density values on
densitometer or make a new
calibration print.
1102 Density data is not
monotonic increasing.
Density data is invalid. Reread density values on
densitometer or make a new
calibration print.
1103 Exceeded maximum number
of allowable data errors.
Density data is invalid. Reread density values on
densitometer or make a new
calibration print.
1104 Asymmetric Density
Groupings are invalid.
Density data is invalid. Reread density values on
densitometer or make a new
calibration print.
1201 Unknown response from
densitometer.
The application received an
unknown response from the
densitometer during
initialization.
Verify that the baud rate of the
densitometer matches the
applications configuration.
Error
Code
Error Code /Status
Message
Possible Cause/Subsystem Possible Solution