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March 1998 B-1
Appendix B: Getting Additional Help
If you have questions about the Kodak Professional 8657
thermal printer (8657 printer), the retailer where you
purchased the printer may be able to answer them. You
can also visit the Kodak Web site at http://www.Kodak.com.
You may also call for technical support at
1-800-235-6325 between 9:00 a.m. and 8:00 p.m. Eastern
Standard Time on regular business days if you have
questions about:
• your warranty
• supplies
• service
• other Kodak products
• software/printer interaction
• setting up or operating the printer
To download the most recent export module, access the
Kodak Web site and use the path: Service & Support/
Download Software and Drivers for KODAK Products/Dye
Sub Printer Drivers and Calibration Software.
Asia/Pacific Region Helpline Numbers
Country Country code Helpline number
Australia 61 3 353 2173
Hong Kong 85 2 5649387
Indonesia 62 21 430 4527
Korea 82 02 708 5471 4
Malaysia 60 3 757 2722
Philippines 63 2 816 67 18
Singapore 65 4736611
Thailand 66 2 271 3040 x396
Taiwan 88 6 2 893 8234