Troubleshooting
14-6 Part No. 1H9613 June 1997
We recommend that you install the printer driver and/or the
export module on each server and workstation on your network.
When you set up the servers for sharing, install only the software
relevant to the operating system for the server.
AppleTalk Installations
PostScript mode
This section describes the troubleshooting process for AppleTalk
installations of PostScript mode printers (in particular, the 8650
PS printer).
• Do the initial steps listed in this troubleshooting section for the
printer, connectivity parameters, and applications if you have
not already done so.
• Check the test print to verify that the preferred server is
correct.
• Are both the computer and the printer set for the same
EtherTalk phase (Phase 1 or Phase 2)?
• Has the AppleTalk/EtherTalk network driver been selected in
the Network/AppleTalk control panel?
• If the name of the correct printer driver (for example, the 8650
printer driver) does not appear as a selection in the Chooser,
verify that the printer driver was properly loaded on the host.
Check for the existence of a file called Kodak DS 8650 PS in
the System Folder’s Extensions folder.
If the host driver software is not there, install it according to
the instructions in the user’s guide for the software.
• Does the printer’s name appear as a selection in the
Chooser? The factory default name for the 8650 Printer, for
example, is “KODAK DS 8650 PS.” If not, check the following:
- Make sure that AppleTalk is enabled (the Active button in
the Chooser should be selected).
- Make sure that the printer has been on for at least 3
minutes.