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Lenovo G560 Hardware Maintenance Manual
Strategy for replacing FRUs for CTO, CMV, and GAV
Product defi nition
Dynamic Confi gure To Order (CTO)
This provides the ability for a customer to configure an IBM
®
or a Lenovo
solution from an eSite, and have this confi guration sent to fulfi llment, where
it is built and shipped directly to the customer. The machine label, Product
Entitlement Warehouse (PEW), eSupport, and the HMM will load these
products as the 4-digit MT and 3-digit model, where model = “CTO” (Example:
1829-CTO).
Custom Model Variant (CMV)
This is a unique configuration that has been negotiated between IBM or
Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided
to the customer to place orders (Example: 1829-W15). A CMV is a special bid
offering. Therefore, it is NOT generally announced.
The MTM portion of the machine label is the 4-digit MT and 3-digit model, •
where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of
the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-
W15).
The PEW record is the 4-digit MT and 3-digit model, where model = “CTO” •
(Example: 1829-CTO).
eSupport will show both the CTO and CMV machine type models (Example: •
1829-CTO and 1829-W15 will be found on the eSupport site).
The HMM will have the 4-digit MT and 3-digit CTO model only (Example: •
1829-CTO). Again, CMVs are custom models and are not found in the HMM.
General Announce Variant (GAV)
This is a standard model (fixed configuration). GAVs are announced and
offered to all customers. The MTM portion of the machine label is a 4-digit MT
and 3-digit model, where model = a “fi xed part number”, not “CTO” (Example:
1829-F1U). Also, PEW, eSupport, and the HMM will list these products under
the same fi xed model number.
FRU identifi cation for CTO, CMV, and GAV products
There are three information resources to identify which FRUs are used to
support CTO, CMV, and GAV products. These sources are PEW, eSupport,
and the HMM.
Using PEW
PEW is the primary source for identifying FRU part numbers and FRU •
descriptions for the key commodities for CTO, CMV and GAV products at
a MT - serial number level. An example of key commodities are hard disk
drives, system boards, microprocessors, Liquid Crystal Displays (LCDs),
and memory.
Remember, all CTO and CMV products are loaded in PEW under the 4-digit •
MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). GAVs
are loaded in PEW under the 4-digit MT and 3-digit model, where model = a
“fi xed part number”, not “CTO” (Example: 1829-F1U).
PEW can be accessed at the following Web site:•
http://w3-01.ibm.com/pc/entitle/pg2/Service.wss/display/Home.