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Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions
might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.lenovo.com/support, click Warranty, and follow the instructions on the
screen.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft Windows
®
product, refer to the Microsoft
Product Support Services Web site at http://www.support.microsoft.com/directory/,
or you can contact the Customer Support Center. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for hardware, operating systems, and application programs; network setup
and configuration; upgraded or extended hardware repair services; and custom
installations. Service availability and service name might vary by country or region.
For more information about these services, go to the Lenovo Web site at
http://www.lenovo.com/.
Lenovo product service
Appendix A. Getting help and technical assistance 189