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drivers for factory-installed devices are also available at http://www.lenovo.com/
support. Other device drivers are on the software media that come with individual
devices.
To install or reinstall the device driver for a factory-installed device, do the
following:
1. Turn on the computer.
2. Use Windows Explorer or My Computer to display the directory structure of
your hard disk drive.
3. Go to the C:\SWTOOLS directory.
4. Open the DRIVERS folder. Within the DRIVERS folder, there are several
subfolders named for various devices installed in your computer, such as
AUDIO or VIDEO.
5. Open the appropriate device subfolder.
6. Do one of the following:
v In the device subfolder, look for a SETUP.exe file. Double-click the file and
follow the instructions on the screen to complete the installation.
v In the device subfolder, look for a README.txt file or a file with the .txt
extension. This file might be named after the operating system, such as
WIN98.txt. The TXT file contains information about how to install the device
driver. Follow the instructions to complete the installation.
v If the device subfolder contains a file with the .inf extension and you want to
install the device driver using the INF file, refer to your Windows Help and
Support information system for detailed information about how to install the
device driver.
Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows
environment, do one of the following:
v Use a rescue medium to start the Rescue and Recovery workspace. See “Creating
and using a rescue medium” on page 49.
v Use recovery media if all other methods of recovery have failed and you need to
restore the hard disk drive to the factory default settings. See “Creating and
using recovery media” on page 45.
Note: If you are unable to access the Rescue and Recovery workspace or the
Windows environment from a rescue medium or recovery media, you might
not have the rescue device (an internal hard disk drive, a disc, a USB hard
disk drive, or other external devices) set as the first boot device in the
startup device sequence. You must first make sure that your rescue device is
set as the first boot device in the startup device sequence in the Setup Utility
program. See “Selecting a startup device” on page 55 for detailed
information about temporarily or permanently changing the startup device
sequence. For more information about the Setup Utility program, see
Chapter 4, “Using the Setup Utility program,” on page 53.
It is important to create a rescue medium and a set of recovery media as early as
possible and store them in a safe place for future use.
Chapter 3. Recovery information 51