Lenovo 569 Personal Computer User Manual


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Using recovery media . . . . . . . . . . 58
Performing backup and recovery operations . . . 58
Performing a backup operation . . . . . . 58
Performing a recovery operation . . . . . . 59
Using the Rescue and Recovery workspace . . . 59
Creating and using a rescue medium . . . . . . 60
Creating a rescue medium . . . . . . . . 60
Using a rescue medium . . . . . . . . . 60
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . . 61
Reinstalling software programs . . . . . . . . 62
Reinstalling device drivers . . . . . . . . . . 62
Solving recovery problems . . . . . . . . . . 62
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . . 65
Starting the Setup Utility program . . . . . . . 65
Viewing and changing settings . . . . . . . . 65
Using passwords. . . . . . . . . . . . . . 65
Password considerations. . . . . . . . . 66
Power-On Password . . . . . . . . . . 66
Administrator Password . . . . . . . . . 66
Hard Disk Password. . . . . . . . . . . 66
Setting, changing, and deleting a password . 66
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . . 67
Enabling or disabling a device . . . . . . . . 67
Selecting a startup device . . . . . . . . . . 67
Selecting a temporary startup device . . . . 68
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . . 68
Enabling ErP compliance mode and Deep Sx . . 68
Exiting the Setup Utility program . . . . . . . 69
Chapter 8. Conguring RAID . . . . . 71
Conguring RAID with Intel RSTe . . . . . . . 71
Installing SATA or SAS hard disk drives . . . 71
Conguring SATA or SAS RAID functionality with
Intel RSTe conguration utility. . . . . . . . . 72
Entering the Intel RSTe conguration utility . . 72
Quick RAID setup using the LSI MegaRAID BIOS
conguration utility . . . . . . . . . . . . . 73
Installing SATA or SAS hard disk drives . . . 74
Entering theLSI MegaRAID BIOS conguration
utility. . . . . . . . . . . . . . . . . 74
Creating RAID volumes using the LSI
MegaRAID BIOS conguration utility . . . . 75
Deleting RAID volumes using the LSI
MegaRAID BIOS conguration utility . . . . 75
Setting the hot spare hard disk drive . . . . 76
Chapter 9. Updating system
programs . . . . . . . . . . . . . . . 77
Using system programs . . . . . . . . . . . 77
Updating (ashing) the BIOS from a disc . . . . 77
Updating (ashing) the BIOS from your operating
system. . . . . . . . . . . . . . . . . . 78
Recovering from a POST/BIOS update failure . . 78
Chapter 10. Preventing problems . . 79
Keeping your computer current . . . . . . . . 79
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . . 79
Updating your operating system . . . . . . 79
Using System Update . . . . . . . . . . 80
Cleaning and maintenance . . . . . . . . . . 80
Basics . . . . . . . . . . . . . . . . 80
Cleaning your computer . . . . . . . . . 81
Good maintenance practices . . . . . . . 82
Moving your computer . . . . . . . . . . . 82
Chapter 11. Troubleshooting and
diagnostics . . . . . . . . . . . . . . 83
Basic troubleshooting . . . . . . . . . . . . 83
Troubleshooting procedure . . . . . . . . . . 84
Troubleshooting . . . . . . . . . . . . . . 84
Audio problems . . . . . . . . . . . . 85
CD problems . . . . . . . . . . . . . 86
DVD problems . . . . . . . . . . . . . 87
Hard disk drive problems. . . . . . . . . 89
Intermittent problems . . . . . . . . . . 89
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . . 90
Monitor problems. . . . . . . . . . . . 91
Ethernet problems . . . . . . . . . . . 93
Option problems . . . . . . . . . . . . 94
Performance and lockup problems . . . . . 95
Printer problems . . . . . . . . . . . . 96
Serial port problems. . . . . . . . . . . 97
Software problems . . . . . . . . . . . 97
USB problems . . . . . . . . . . . . . 98
Lenovo Solution Center . . . . . . . . . . . 99
Chapter 12. Getting information, help,
and service . . . . . . . . . . . . . 101
Information resources . . . . . . . . . . . . 101
Lenovo ThinkVantage Tools. . . . . . . . 101
Lenovo Welcome . . . . . . . . . . . . 101
Help and Support. . . . . . . . . . . . 101
Safety and Warranty. . . . . . . . . . . 101
Lenovo Web site (http://www.lenovo.com) . . 101
Lenovo Support Web site. . . . . . . . . 102
Help and service . . . . . . . . . . . . . . 102
Using the documentation and diagnostic
programs . . . . . . . . . . . . . . . 102
ii ThinkStation User Guide
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