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Optional-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
An Lenovo optional device that
was just installed does not
work.
1. Make sure that:
v The device is designed for the server (see http://www.lenovo.com/
accessories).
v You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
v You updated the configuration information in the Configuration/Setup
Utility program. Whenever memory or any other device is changed, you
must update the configuration.
2.
Reseat the device that you just installed.
3. Replace the device that you just installed.
An Lenovo optional device that
used to work does not work
now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
70 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide