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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
The Processor CPU n Status has a
Configuration Mismatch.
(n = microprocessor number)
Error A processor configuration
mismatch has occurred.
1. Make sure that the installed
microprocessors are
compatible with each other
(see “Installing a
microprocessor and fan sink”
on page 101 for information
about microprocessor
requirements).
2. (Trained service technician
only) Replace the
incompatible microprocessor.
An SM BIOS Uncorrectable CPU
complex error for Processor CPU n
Status has asserted.
(n = microprocessor number)
Error An SMBIOS uncorrectable
CPU complex error has
asserted.
1. Check for a server firmware
update.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
2. Make sure that the installed
microprocessors are
compatible with each other
(see “Installing a
microprocessor and fan sink”
on page 101 for information
about microprocessor
requirements).
3. (Trained service technician
only) Reseat microprocessor
n.
4. (Trained service technician
only) Replace microprocessor
n.
(n = microprocessor number)
Chapter 8. Troubleshooting 155