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Chapter 11. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo.
Information resources
You can use the information in this section to access useful resources relating to your computing needs.
Lenovo ThinkVantage Tools
The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy
access to various tools to help you work more easily and securely.
Note: The Lenovo ThinkVantage Tools program is only available on computers that have an internal hard
disk drive, a Windows 7 operating system, and software programs provided from Lenovo.
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage
Tools.
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program contains information sources and tools designed to make
computing easy and secure. It provides easy access to various technologies, such as:
• Client Security Solution
• Power Manager
• Productivity Center
• Product Recovery
• Rescue and Recovery
• System Update
Note: The ThinkVantage Productivity Center program is only available on computers that have an internal
hard disk drive, a preinstalled Windows Vista operating system, and software programs provided by Lenovo.
To access the ThinkVantage Productivity Center program, click Start ➙ All Programs ➙ ThinkVantage
➙ Productivity Center.
Lenovo Welcome
The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you
through a few important setup tasks to help you make the most of your computer.
Note: The Lenovo Welcome program is only available on computers that have an internal hard disk drive and
software provided by Lenovo.
Help and Support
The Windows Help and Support information system guides you to various help and support information
from Lenovo and Microsoft, such as updating drivers, accessing ThinkVantage Technologies, and accessing
user manuals.
© Copyright Lenovo 2011
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