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Chapter 8. Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about products manufactured by Lenovo, you will find a wide variety of sources
available from Lenovo to assist you.
Information resources
This section provides information on how to access useful resources relating to
your computing needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on your computer and requires
no Internet access to view the publications. In addition to this User Guide you are
reading, the Hardware Replacement Guide is also available in the Online Books
folder.
The Hardware Replacement Guide provides step-by-step instructions for replacing
Customer Replacement Units (CRUs) in your computer. CRUs are computer parts
that can be upgraded or replaced by the customer.
To view a publication, open the Start menu from the Windows desktop, select All
Programs, select Online Books, and click Online Books. Double-click on the
appropriate publication for your computer. The publications also are available on
the Lenovo Web site at http://www.lenovo.com.
Notes:
1. These publications are in Portable Document Format (PDF) format, which
requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has
not yet been installed on your computer, a message will appear when you
attempt to view the PDF file and you will be guided through the Adobe
Acrobat Reader installation.
2. The publications that are preinstalled on your computer are available in other
languages on the Lenovo Support Web site at http://www.lenovo.com/
support/.
3. If you want to install a different language version of Adobe Acrobat Reader
than the version provided on your computer, go to the Adobe Web site at
http://www.adobe.com and download the version you want to use.
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program guides you to a host of
information sources and tools designed to make computing simpler and more
secure while helping to reduce costs and increase productivity. The ThinkVantage
Productivity Center program helps you set up, understand, and enhance your
computer.
The ThinkVantage Productivity Center program provides information about your
computer and easy access to various technologies, such as:
v The Rescue and Recovery program
v Productivity Center
© Lenovo 2006, 2007. Portions © IBM Corp. 2005. 59