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Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . . 61
Solving recovery problems . . . . . . . . 62
Recovery overview for Windows 8 models. . . . 62
Recovery solutions for Windows 8 models . . 62
Chapter 6. Advanced conguration. . 65
Installing a new operating system . . . . . . . 65
Before you begin . . . . . . . . . . . . 65
Installing the Windows 7 operating system . . 66
Installing the Windows 8 operating system . . 67
Installing device drivers . . . . . . . . . . . 67
Installing the driver for the 4-in-1 media card
reader . . . . . . . . . . . . . . . . 67
Installing the driver for USB 3.0 on the
Windows 7 operating system . . . . . . . 67
Installing the ThinkPad monitor le for
Windows 2000/XP/Vista/7/8 on the Windows
7 operating system . . . . . . . . . . . 68
Installing other device drivers and software on
the Windows 7 operating system. . . . . . 68
ThinkPad Setup . . . . . . . . . . . . . . 68
Main menu . . . . . . . . . . . . . . 69
Cong menu. . . . . . . . . . . . . . 70
Date/Time menu . . . . . . . . . . . . 76
Security menu . . . . . . . . . . . . . 76
Startup menu . . . . . . . . . . . . . 81
Restart menu . . . . . . . . . . . . . 83
Updating your system UEFI BIOS . . . . . 84
Using system management. . . . . . . . . . 84
System management . . . . . . . . . . 84
Chapter 7. Preventing problems . . . 85
General tips for preventing problems . . . . . . 85
Making sure device drivers are current . . . . . 86
Taking care of your computer . . . . . . . . . 86
Cleaning the cover of your computer . . . . 88
Chapter 8. Troubleshooting computer
problems . . . . . . . . . . . . . . . 89
Diagnosing problems . . . . . . . . . . . . 89
Troubleshooting . . . . . . . . . . . . . . 89
Computer stops responding . . . . . . . 89
Spills on the keyboard . . . . . . . . . . 90
Error messages . . . . . . . . . . . . 90
Errors without messages . . . . . . . . . 92
Beep errors . . . . . . . . . . . . . . 93
Memory module problems . . . . . . . . 93
Networking problems . . . . . . . . . . 93
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 95
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 96
Fingerprint reader problems. . . . . . . . 100
Battery and power problems . . . . . . . 100
Solid-state drive problems . . . . . . . . 103
Software problems . . . . . . . . . . . 103
USB problems . . . . . . . . . . . . . 103
Chapter 9. Getting support . . . . . 105
Before you contact Lenovo. . . . . . . . . . 105
Getting help and service . . . . . . . . . . . 105
Using diagnostic programs . . . . . . . . 106
Lenovo Support Web site. . . . . . . . . 106
Calling Lenovo . . . . . . . . . . . . . 106
Finding ThinkPad options . . . . . . . . 107
Purchasing additional services . . . . . . . . 107
Appendix A. Regulatory
information . . . . . . . . . . . . . 109
Wireless related information . . . . . . . . . 109
Location of the UltraConnect™ wireless
antennas . . . . . . . . . . . . . . . 110
Locating wireless regulatory notices . . . . 111
Export classication notice. . . . . . . . . . 111
Electronic emission notices. . . . . . . . . . 111
Federal Communications Commission
Declaration of Conformity . . . . . . . . 111
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 111
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 112
German Class B compliance statement . . . 112
Korea Class B compliance statement . . . . 113
Japan VCCI Class B compliance statement. . 113
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 113
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 113
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 115
Important WEEE information . . . . . . . . . 115
Japan recycling statements . . . . . . . . . 115
Recycling information for Brazil . . . . . . . . 116
Battery recycling information for Taiwan. . . . . 116
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . 117
Battery recycling information for the United States
and Canada. . . . . . . . . . . . . . . . 117
ii User Guide