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Performing backup and recovery operations . 64
Using the Rescue and Recovery workspace . 65
Creating and using a rescue medium . . . . 66
Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . . 67
Solving recovery problems . . . . . . . . 68
Recovery overview for Windows 8 models . . . . 68
Chapter 6. Replacing devices . . . . . 71
Static electricity prevention. . . . . . . . . . 71
Replacing the battery . . . . . . . . . . . . 71
Replacing the hard disk drive . . . . . . . . . 75
Replacing the keyboard . . . . . . . . . . . 78
Replacing the memory module . . . . . . . . 82
Replacing the wireless LAN/WiMAX card . . . . 86
Installing and replacing the wireless WAN card . . 92
Replacing the SIM card . . . . . . . . . . . 96
Replacing the Ultrabay device . . . . . . . . 97
Chapter 7. Enhancing your
computer . . . . . . . . . . . . . . . 99
Finding ThinkPad options . . . . . . . . . . 99
Using the Serial Ultrabay Enhanced feature . . . 99
Performing a hot or a warm swap . . . . . 99
Installing a secondary hard disk drive . . . . 100
ThinkPad port replicators and docking stations . . 102
Front view. . . . . . . . . . . . . . . 102
Rear view . . . . . . . . . . . . . . . 104
Attaching a ThinkPad port replicator or
docking station. . . . . . . . . . . . . 106
Detaching a ThinkPad port replicator or
docking station. . . . . . . . . . . . . 109
Security feature . . . . . . . . . . . . 109
Using the system lock key . . . . . . . . 110
Chapter 8. Advanced
conguration . . . . . . . . . . . . 111
Installing a new operating system . . . . . . . 111
Before you begin . . . . . . . . . . . . 111
Installing the Windows 7 operating system . . 112
Installing the Windows 8 operating system . . 113
Installing device drivers . . . . . . . . . . . 113
ThinkPad Setup . . . . . . . . . . . . . . 115
Main menu . . . . . . . . . . . . . . 115
Cong menu. . . . . . . . . . . . . . 116
Date and Time menu . . . . . . . . . . 122
Security menu . . . . . . . . . . . . . 122
Startup menu . . . . . . . . . . . . . 126
Restart menu . . . . . . . . . . . . . 128
Updating your system UEFI BIOS . . . . . 128
Using system management. . . . . . . . . . 129
System management . . . . . . . . . . 129
Setting management features . . . . . . . 129
Chapter 9. Preventing problems . . 131
General tips for preventing problems . . . . . . 131
Making sure device drivers are current . . . . . 132
Taking care of your computer . . . . . . . . . 133
Cleaning the cover of your computer . . . . 135
Chapter 10. Troubleshooting
computer problems . . . . . . . . . 137
Diagnosing problems . . . . . . . . . . . . 137
Troubleshooting . . . . . . . . . . . . . . 137
Computer stops responding . . . . . . . 137
Spills on the keyboard . . . . . . . . . . 138
Error messages . . . . . . . . . . . . 138
Errors without messages . . . . . . . . . 140
Beep errors . . . . . . . . . . . . . . 141
Memory module problems . . . . . . . . 141
Networking problems . . . . . . . . . . 141
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 143
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 144
Fingerprint reader problems. . . . . . . . 149
Battery and power problems . . . . . . . 150
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 153
Software problems . . . . . . . . . . . 154
Problems with ports and connectors . . . . 155
A USB problem . . . . . . . . . . . . 155
A docking station or port replicator
problem . . . . . . . . . . . . . . . 155
Chapter 11. Getting support . . . . 157
Before you contact Lenovo . . . . . . . . . . 157
Getting help and service . . . . . . . . . . . 157
Using diagnostic programs . . . . . . . . 158
Lenovo Support Web site. . . . . . . . . 158
Calling Lenovo . . . . . . . . . . . . . 158
Purchasing additional services . . . . . . . . 159
Appendix A. Regulatory
information . . . . . . . . . . . . . 161
Wireless related information . . . . . . . . . 161
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 162
Locating wireless regulatory notices . . . . 163
Export classication notice . . . . . . . . . . 163
Electronic emissions notices . . . . . . . . . 163
Federal Communications Commission
Declaration of Conformity . . . . . . . . 163
ii User Guide