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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
3-1-4 Time-of-day clock failed.
1. Reseat the battery.
2. Clear CMOS memory. See “System-board
switches” on page 14 for information about
how to clear CMOS.
3. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. Battery
b. (Trained service technician only) System
board
3-3-2 Critical SMBUS error occurred.
1. Reseat the DIMMs.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
3-3-3 No operational memory in system.
1. Make sure that the system board contains
the correct number and type of DIMMs;
install or reseat the DIMMS; then, restart
the server.
Important: In some memory
configurations, the 3-3-3 beep code might
sound during POST, followed by a blank
monitor screen. If this occurs and the Boot
Fail Count option in the Start Options of
the Configuration/Setup Utility program is
enabled, you must restart the server three
times to reset the configuration settings to
the default configuration (the memory
connector or bank of connectors enabled).
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
Two short beeps Information only, configuration has
changed.
1. Run the Configuration/Setup Utility program.
2. Run the diagnostic programs.
150 ThinkServer TD100 and TD100x: Hardware Maintenance Manual