Filter
Top Products
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
162 Invalid configuration information or CMOS
random-access memory (RAM) checksum
failure.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Clear CMOS memory. See “System-board
switches” on page 14 for information about how
to clear CMOS.
3. Reseat the following components:
a. Battery
b. Failing device (If the device is a FRU, it must
be reseated by a trained service technician
only.)
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (If the device is a FRU, it must
be replaced by a trained service technician
only.)
c. (Trained service technician only) System
board
163 Time of day not set.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Clear CMOS memory. See “System-board
switches” on page 14 for information about how
to clear CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
175 Service processor flash code damaged or
not loaded.
1. Restart the server.
2. Update the optional Remote Supervisor Adapter II
SlimLine firmware (see “Updating the firmware”
on page 15.
3. Replace the optional Remote Supervisor Adapter
II SlimLine.
4. (Trained service technician only) Replace the
system board.
156 ThinkServer TD100 and TD100x: Hardware Maintenance Manual