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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
178 Security hardware error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the optional Remote Supervisor Adapter II
SlimLine.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Optional Remote Supervisor Adapter II
SlimLine
b. (Trained service technician only) System
board
184 Power-on password damaged.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the battery.
3. Clear CMOS memory. See “System-board
switches” on page 14 for information about how
to clear CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
187 VPD serial number not set.
1. Set the serial number by updating the BIOS code
level (see “Updating the firmware” on page 15).
2. Reseat the optional Remote Supervisor Adapter II
SlimLine.
3. (Trained service technician only) Replace the
system board.
188 Bad VPD CRC #2.
1. Restart the server.
2. Update the firmware (see “Updating the firmware”
on page 15.
3. Reseat the optional Remote Supervisor Adapter II
SlimLine.
4. (Trained service technician only) Replace the
system board.
189 Three attempts were made to access the
server with an incorrect password.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
Chapter 5. Diagnostics 157