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What this Warranty Does not Cover
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine,
or installed subsequently;
v failure resulting from misuse, accident, modification, unsuitable physical or
operating environment, or improper maintenance by you;
v failure caused by a product for which Lenovo is not responsible; and
v any non-Lenovo products, including those that Lenovo may procure and
provide with or integrate into a Lenovo Machine at your request.
The
warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
Lenovo does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such
as assistance with "how-to" questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
Warranty service may be provided by Lenovo, IBM, your reseller if authorized
to perform warranty service, or an authorized warranty service provider. Each
of them is referred to as a “Service Provider.”
If the Machine does not function as warranted during the warranty period,
contact a Service Provider. If you do not register the Machine with Lenovo,
you may be required to present proof of purchase as evidence of your
entitlement to warranty service.
What Lenovo Will Do to Correct Problems
When you contact a Service Provider for service, you must follow the problem
determination and resolution procedures that we specify. An initial diagnosis
of your problem can be made either by a technician over the telephone or
electronically by access to a support website.
The type of warranty service applicable to your Machine is specified in Part 3
- Warranty Information.
You are responsible for downloading and installing designated software
updates from a support web site or from other electronic media, and
following the instructions that your Service Provider provides. Software
updates may include basic input/output system code (called “BIOS”), utility
programs, device drivers, and other software updates.
48 ThinkPad
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X41 Tablet Service and Troubleshooting Guide