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Chapter 4. Troubleshooting
The computer does not operate with a fully charged battery.
The surge protector in the battery might be active. Turn off the computer
for one minute to reset the protector; then turn on the computer again.
The battery does not charge.
For details, See “Handling the Battery” in Chapter 2.
A Hard Disk Drive Problem
The hard disk drive does not work.
In the Boot menu in BIOS Setup Utility, make sure that the hard disk
drive is included in the Boot Sequence correctly.
A Startup Problem
The Microsoft
®
Windows operating system does not start.
Use the OneKey Recovery to help solve or identify your problem. For details
about OneKey Recovery, see
OneKey Rescue System User Guide
.
Other Problems
Your computer does not respond.
To turn off your computer, press and hold the power button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.