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Chapter 5. Troubleshooting
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue System” on page 38.
How can I contact the Customer Support Center?
See “Chapter 6. Getting Help and Service” on page 53 of this Guide. For
the phone numbers of the Customer Support Center nearest to you, see
“Lenovo warranty service telephone numbers” on page 57.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix A. Lenovo Limited
Warranty” on page 90.
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. If your computer
is pre-installed with an operating system, Lenovo provides all the driver
you need in your hard disk.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1
Close other applications, then restart the backup process.
2
Check if the destination media is damaged, try to select another path
and then try again.