Filter
Top Products
RECONNECT THE POWER SUPPLY
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS
1 Close all open programs.
2 Disable any security programs.
3 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
4 Click Computer or My Computer.
5 Double-click the CD or DVD drive icon.
6 If necessary, double-click setup.exe.
7 Follow the instructions on the computer screen to install the software.
8 When the installation is completed, enable the security software again.
Page does not print
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message appears, then resolve the error before trying to print again.
CHECK POWER
If the light is not on, then make sure that the power cord is properly connected to the printer and plugged into
a known working electrical outlet that other electrical devices have been using.
REMOVE AND THEN RELOAD PAPER
CHECK INK
Check the ink levels, and then install new print cartridges if necessary.
Troubleshooting
123