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Troubleshooting
I do not know the hexadecimal format of
my WEP key
• Go to another device on your network and note the
selections for key and number of bits.
• 40/64 bit keys contain five alphanumeric characters
(0 through 9, A through F) and 128 bit keys contain ten.
• If your network uses a passphrase, refer to the
documentation that came with your access point.
Setup was not successful (My printer was
not found on the network)
• Verify the network status of your computer’s wireless
adapter. If the network is not active, you did not
reconnect to the network. Click Back to return to the
previous screen.
• Verify the IP address of the computer is valid. If the IP
address was reset to 0.0.0.0 when the computer was
switched from an infrastructure network with DHCP to
an Ad hoc network, you may need to reconfigure your
computer’s wireless adapter. For help, refer to the
documentation that came with your computer’s wireless
adapter.
• If the computer appears on the network, but the printer
does not, go to Step 9: “Set up your printer adapter on
the network” on page 6, and repeat the install process.
• If you can see the LexmarkN5 network using the
wireless search feature, it is likely the printer adapter
never connected with your network. Go to Step 9: “Set
up your printer adapter on the network” on page 6, and
repeat the install process.