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DISCONNECT AND RECONNECT THE POWER CORD
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
These are possible solutions. Try one or more of the following:
CHECK YOUR OPERATING SYSTEM
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X.
Note: Windows 2000 users should use Service Pack 3 or later.
CHECK YOUR SYSTEM REQUIREMENTS
Check that your computer meets the minimum system requirements listed on the printer box.
CHECK USB CONNECTION
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
REINSTALL THE SOFTWARE
1 Turn off and then restart your computer.
2 Click Cancel on all New Hardware Found screens.
3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
RECONNECT POWER SUPPLY
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
Troubleshooting
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