LG Electronics DCS-932L Webcam User Manual


  Open as PDF
of 60
 
49D-Link DCS-932L User Manual
Section 6 - Troubleshooting
Troubleshooting
ThischapterprovidessolutionstoproblemsthatcanoccurduringtheinstallationandoperationoftheDCS-932L.
Readthefollowingdescriptionsifyouarehavingproblems.(TheexamplesbelowareillustratedinWindowsVista®andXP.Ifyouhaveadierent
operatingsystem,thescreenshotsonyourcomputerwilllooksimilartothefollowingexamples.)
1. What is Remote Access? How do I enable it?
RemoteAccessallowsyoutoaccessyourcamerafromanyPCconnectedtotheInternetthroughawebbrowser.Thisletsyouviewyourcamera
feed and manage your camera’s settings when you’re away from home.
ToenableRemoteAccess,simplygothroughtheCameraInstallationWizardincludedontheInstallationCDthatcameinyourpackage.Youcan
alsodownloadthewizardfromthefollowingwebsites:
DCS-932L:http://DCS-932L.mydlink.com
Aftergoingthroughthewizard,youshouldseeRemoteStatus:Enabledonthesummarypage.
IfyouseeRemoteStatus:Disabled,makesurethat:
...the front LED on your camera is lit solid green
...your Internet connection is working
...yourrouter’sLAN&WANconnectionsareworkingproperly
...yourrouterhasUPnPenabled(ifyourrouterdoesnotsupportUPnP,pleaserefertoAppendixA)
...yourroutercangetapublicIP
...your router is upgraded to the latest rmware
...youhavetriedrebootingyourrouterbyunpluggingit,thenpluggingitbackin
Aftercheckingtheaboveitems,youcanclicktheRetrybuttontorefreshthesummaryscreentoseeifRemoteAccesshasbeenenabled.
2. What can I do if I forget my password?
Ifyouforgetyourpassword,youwillneedtoperformahardresetofyourcamera.Thisprocesswillchangeallyoursettingsbacktothefactory
defaults.
Toresetyourcamera,pleaseuseanunfoldedpapercliptopressandholdtheRESETbuttonforatleast3secondswhileyourcameraispluggedin.
3. In addition to using mydlink.com, is there another way to access my camera remotely over the Internet?
 previous next