LG Electronics DCS-932L Webcam User Manual


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50D-Link DCS-932L User Manual
Section 6 - Troubleshooting
Yes,youcanaccessyourcameraovertheInternetthroughthefollowingURLaftersuccessfullyinstallingyourcamerathroughtheCameraInstallation
Wizard:
http://[mydlinkNo.].mydlink.com
Forexample,ifyourcamera’smydlinkNo.was12345678,youwouldbeabletoaccessyourcameraremotelybyopeningyourwebbrowserand
goingtohttp://12345678.mydlink.com
ThisURLwillopenawebpagewhereyouwillbeaskedtologinbyenteringyourcamera’spassword.Afterenteringyourpassword,yourcamera’s
LiveViewwindowwillopen,andyouwillbeabletocongureyourcameraaswell.
4. Why does the LED not light up?
Thepowersupplymightbefaulty.ConrmthatyouareusingtheprovidedDC5Vpowersupplyforthisnetworkcamera.Verifythatthepower
supplyiscorrectlyconnected.Ifthecameraisfunctioningnormally,theLEDmayhavebeendisabled.Seepage37forinformationabouthowto
enabletheLED.
5. Why is the camera’s network connection unreliable?
Theremightbeaproblemwiththenetworkcable.Toconrmthatthecablesareworking,PINGtheaddressofaknowndeviceonthenetwork.If
thecablingisOKandyournetworkisreachable,youshouldreceiveareplysimilartothefollowing(…bytes=32time=2ms).
AnotherpossibleproblemmaybethatthenetworkdevicesuchasahuborswitchutilizedbytheNetworkCameraisnotfunctioningproperly.
Please conrm the power for the devices are well connected and functioning properly.
6. Why does the Network Camera work locally but not remotely?
Thismightbecausedbytherewallprotection.ChecktheInternetrewallwithyoursystemadministrator.Therewallmayneedtohavesome
settingschangedinorderfortheNetworkCameratobeaccessibleoutsideyourlocalLAN.Formoreinformation,pleaserefertothesectionabout
installingyourcamerabehindarouter.
MakesurethattheNetworkCameraisn’tconictingwithanyWebserveryoumayhaverunningonyournetwork.
Thedefaultroutersettingmightbeapossiblereason.CheckthatthecongurationoftheroutersettingsallowtheNetworkCameratobeaccessed
outside your local LAN.
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