Service Manual
Alignment & Troubleshooting
4-4
4.1.2 Clearing Paper Jams
Occasionally paper can become jammed during a print job. Some of the causes include:
• The tray is loaded improperly or overfilled.
• The tray has been pulled out during a print job.
• The front cover has been opened during a print job.
• Paper was used that does not meet paper specifications.
• Paper that is outside of the supported size range was used.
If a paper jam occurs the On Line/Error LED on the control panel lights red. Find and remove the jammed
paper. If you don't see the paper, open the covers.
Do not use a tweezers, pincers or other metal tools when removing a jam.
This could damage the internal mechanism causing print quality problems or possibly electrical shock..
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