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Service Manual
Alignment & Troubleshooting
4-22
4.1.9 Error Messages
The front panel displays the printer's status or error messages. Refer to the list below for an explanation of these
messages and how to clear problems. The messages and their meanings are listed in alphabetical order, with numbered
messages following.
[Bypass Jam]
Meaning: The machine has detected a paper feed problem from the BYPASS Tray.
Solution: Open the side Cover and clear the jam.
Cancel ?
1:Yes 2:No
Meaning: While storing the document in memory the memory has become full.
Solution: To cancel the fax job, press the ‘1’ button to accept “Yes.” If you want to send the
pages that were stored press the ‘2’ button to accept “No.” This will send ONLY
the pages stored. The remaining pages should be sent later when
more memory becomes available.
[Comm. Error]
Meaning: A problem with the fax communications has occurred.
Solution: Try again.
CRU Fuse Error
Meaning: The machine has a problem with recognizing the new toner cartridge.
Solution: Check the toner cartridge probrem.
Document Jam
Meaning: Loaded document has jammed in the ADF.
Solution: Clear the document Jam.
[Door Open]
Meaning: The front cover is not securely latched.
Solution: Close the cover until it clicks in place.
Group Not Available
Meaning: You have tried to select a group location where only a single location number can
be used, such as when adding locations for a multi-dial operation.
Solution: Just use a one-touch or speed dial number or dial a number manually using the
number keypad.
[Incompatible]
Meaning: The remote machine does not have the requested feature, such as a delayed
transmission.
Solution: Reconfirm the remote machine’s features.