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F10
Troubleshooting
Technical Notes and Index
Flash does not fire.
• Flash is set to W (off).
• A scene mode that cannot turn on flash is selected.
• The movie mode is selected.
• Another function that is set now is restricting the flash.
• Built-in flash does not fire when a Speedlight (external
flash unit) (available separately) is used.
62
61
98
80
E101
Zoom does not
operate.
• On is selected for Wide-angle converter in the
shooting menu.
• When the lens ring is removed while the camera is on,
the zoom is fixed in a wide-angle end. Turn the camera
off, attach the lens ring, and then turn the camera on
again.
• Remove the wide-angle converter, and attach the lens
ring.
54,
E54
E54
E54
The digital zoom is
not available.
• Off is selected for Digital zoom in the setup menu.
• When Scene auto selector, Portrait, Night portrait,
Backlighting with HDR set to On or Pet portrait is
selected in scene mode, the digital zoom cannot be used.
• Other functions that restrict the use of digital zoom is set.
104
40, 41,
44, 45
80
Image size not
available.
Another function that is set now is restricting Image size.80
No sound when
shutter is released.
• Off is selected for Shutter sound under Sound
settings in the setup menu.
• Sports, Museum, Backlighting with HDR set to On or
Pet portrait
is selected in scene mode.
• The movie mode is selected.
• Other functions that restrict the use of the shutter sound
are set.
• Do not block the speaker.
104
41, 43,
44, 45
98
80
3
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when
Auto is set, AF-assist illuminator may not light depending
on the focus area position or scene mode.
104
Pictures appear
smeared.
Lens is dirty. Clean lens. F6
Colors are
unnatural.
White balance does not match light source. 72
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an
extremely bright light source in the display, such as in
sunlight, ring-shaped or rainbow-colored bands may
appear on the image.
Change the position of the light source or remove it from
the display, and try shooting again.
–
Problem Cause/Solution
A