Filter
Top Products
105 - C110 User’s Guide
Image defects. The print head window
is dirty.
Clean the print head window.
A toner cartridge may
be leaking.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
A toner cartridge may
be defective.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
The imaging cartridge is
defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Lateral lines or
bands appear on
image.
The printer is not level. Place the printer on a flat, hard, level
surface.
The media path is dirty
with toner.
Print several sheets and the excess
toner should disappear.
One or more of the
toner cartridges may be
defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge is
defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Colors look
drastically wrong.
One or more of the
toner cartridges are
defective.
Remove the toner cartridges and verify
that the toner is distributed evenly on
each cartridge roller, and reinstall the
toner cartridges.
Colors are not
registering
properly; colors
are mixed or have
page-
to-page variation.
The imaging cartridge is
not correctly seated.
Remove the imaging cartridge and
reinstall it.
One or more of the
toner cartridges may be
defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The media is moist from
humidity.
Remove the moist media and replace it
with new, dry media.
Symptom Cause Solution