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70 Problem Solving
You want to answer an external telephone but
your fax machine always answers first. If you
are using an external telephone, change your fax
machine’s ring response user function setting. See
the Programming chapter.
Your received faxes sometimes look distorted.
If the document received is wider or longer than the
paper you have loaded into your paper tray, your
fax machine automatically reduces either the width
or the length of the document to fit on your paper.
This type of problem could also be communication
related.
You are constantly receiving unsolicited adver-
tising on your fax machine. Try using the closed
network function. See Receiving Faxes in the Basic
Operations chapter.
Your fax machine does not immediately switch
to TEL mode when you make or receive a voice
call. Try pressing the Stop key. Your fax machine
will return to standby mode so that you can con-
verse. This condition may happen infrequently due
to telephone line conditions, or the type of external
telephone used. If this problem happens often,
consult your service representative.
4100 Fax ENGLISH 15/1/97 9:38 am Page 70