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Oct 02
6-8 Oki B6100 User Guide
Solving Duplexer Problems
Installation Problems
Simple oversights during installation may cause problems when you first use the duplexer. If
the duplexer is inoperative after you have installed it, use the following procedure to check sev-
eral possible causes.
NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does
not. You must enable (activate) the option in the printer driver after the option is installed.
The steps you will follow vary according to both your operating system and your installed printer
driver. Here are the general steps you will follow.
Select the driver you want to work with.
Locate the printer properties section within the printer driver.
Use the pulldown window to select the option.
Activate the option.
1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.
2. Make sure that the duplexer is firmly seated inside the printer.
3. If the duplexer is firmly seated in the printer, but the duplexer is still inoperative, return to
“Installing the Duplexer” on page 6-3 and carefully repeat all of the installation steps.
4. If the duplexer is still inoperative after reinstallation, remove it from the printer so you can
run tests on the printer without the duplexer affecting the tests.
5. Print a few sheets of text or images to make sure the printer is still operational.
If the printer is operational when the duplexer is removed, contact either your sales repre-
sentative or a service provider and report your problem.
If the printer is not operational after you have removed the duplexer, refer to “Installation
Problems” on page 5-2. After correcting the printer problem, return to “Installing the
Duplexer” on page 6-3 and reinstall the duplexer.