OKI Printers in a Terminal Server environment
Last edited 13/02/01 page 12
4. Appendix
4.1. Computer May Hang if Multiple TSE Users Print
Simultaneously [Q238070]
PSS ID Number: Q238070
Article last modified on 11-23-1999
winnt:4.0 SP4
winnt
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0 SP4, Terminal Server
Edition
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IMPORTANT: This article contains information about editing the
registry.
Before you edit the registry, make sure you understand how to
restore it if
a problem occurs. For information about how to do this, view the
"Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
========
A computer running Windows NT Server 4.0, Terminal Server Edition,
Service Pack 4 may stop responding (hang) or may display an error
message on a blue screen if multiple Terminal Server users connect
to a remote printer and print simultaneously.
CAUSE
=====
This behavior occurs if the printer driver that is installed is
incompatible
with Terminal Server.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for
Windows NT Server 4.0, Terminal Server Edition. For additional
information, please see the following article in the Microsoft
Knowledge Base: