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Problem:
I’m getting strange symbols, incorrect fonts, etc.
Solution:
1. Check to be sure that the printer driver you have selected in your software matches the
printer emulation.
2. If you have embedded any printer commands in your software, check to be sure that
you entered them correctly.
Problem:
The MENU, GROUP, ITEM, OPTION and STORE buttons on the front panel won’t work.
Solution:
The Op. Panel Function in the printer menu can be used to disable these buttons. If the
printer is part of a customized system or if it is used by a number of people, the system
manager may have used this option to make sure the printer is always set properly.
Problem:
The files I send do not print the way I have the menu and front panel set.
Solution:
Before sending a file to the printer, the software may be sending either an “initialization
string” or an I-Prime signal to the printer.
The initialization string contains codes that override the panel and menu settings. To
change the printer to ignore the reset code, press MENU to enter the menu mode, go to
the Set-Up group and change the setting for the Reset Inhibit item to Yes (see Section 1
for more information on changing menu settings).
The I-Prime signal will automatically override any front panel settings you have made. To
eliminate this problem, press MENU to enter the menu mode, go to the Parallel I/F group
and change the setting for I-Prime to Invalid (see Section 1 for more information on
changing menu settings).