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4: Service Information
Getting Service & Support
Note: For the latest information on getting service and support, consult our multilingual
web site (English, French, Spanish, Portuguese): http://www.okidata.com
Your Dealer
Consult the store where you purchased your printer, or in the U.S. and Canada, call 1-
800-OKIDATA (1-800-654-3282) for the location of the nearest Authorized Okidata
Service Dealer. Have your ZIP code ready.
• Proof of purchase is required for warranty work. Be sure to retain your purchase
documents.
Okidata Information System Automated Attendant
1-800-OKI-DATA (1-800-654-3282)
U.S and Canada only.
For automated customer support information, call 1-800-OKI-DATA (1-800-654-3282).
The Okidata Information System Automated Attendant is available 24 hours a day, seven
days a week, and can provide immediate assistance with:
• Sales and service referrals
• Parts and supplies referrals
• Product information
• Access to Faxable Facts retrieval system
1-800-OKI-DATA (1-800-654-3282) also provides access to our Okidata Customer
Support Professionals.